Effective Date: 01-09-2025
At SR Cable Service (SR Internet), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our internet services and website.
1. Information We Collect
We may collect the following types of information:
Personal details (e.g., name, phone number, email, address) during registration.
Billing and payment information required to process service charges.
Technical data (e.g., IP address, device information, browsing logs) as required by law and for service improvement.
2. How We Use Your Information
We use your data to:
Provide and manage internet services.
Process billing and payments.
Maintain network security and prevent misuse.
Comply with regulatory requirements from BTRC and other authorities.
Communicate important updates, service notices, and offers.
3. Data Sharing & Disclosure
We do not sell or rent your personal information to third parties.
Information may be shared with trusted partners (e.g., upstream internet providers, billing gateways) only for service delivery.
We may disclose information if required by law enforcement agencies or to comply with government regulations.
4. Data Security
We use appropriate technical and organizational measures to protect your personal data.
However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies to improve user experience and collect anonymous analytics.
You can choose to disable cookies in your browser, but some features may not function properly.
6. Customer Rights
You have the right to:
Request access to your personal data.
Correct inaccurate information.
Request deletion of data (where legally permitted).
Opt out of marketing communications at any time.
7. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our website with a revised effective date. Continued use of our services means you accept the updated policy.
8. Contact Us
For any questions regarding this Privacy Policy, please contact: